Communication

Welcome to Week Three of the Personal Growth Course. This week we will be focused on our communication providing a framework for understanding how we respond in difficult conversations and learning how best to communicate during difficult conversations. Remember to fill in your course workbook as you watch this video and to read chapters 3 & 4 of Crucial Conversations before our meeting.

Mentorship Content

  • What material did you cover in the last two weeks?

  • Explain the basic concepts of what you learned to me. How does it relate to the store? How does it relate to your personal life?

  • What tangible practices are related to these concepts? What are you actually going to do?

  • Did anything relating to what you learned not make sense? What was confusing?

  • How has your influence in the store been different because of what you learned?

  • Looking at my leadership (the mentor’s leadership), what should I (the mentor) do differently based on what you learned?

  • What specific practices can we do over the next two weeks to practice these concepts?

  • How can we hold each other accountable to practicing these concepts?